Gadunky.com – Terms and Conditions, Privacy and Cookie Policy.

We gladly accept returns and exchanges:

Just contact us within: 7 days of delivery

Ship items back to us within: 14 days of delivery

We don’t accept cancellations:

But please contact us if you have any problems with your order.

No resale of digital items:

Digital/virtual items sold on Gadunky.com cannot be resold privately or via retail outlets(online or physical) without our permission. This includes printing any object you’ve purchased/downloaded from us and selling said item privately or via retail, markets, events, groups or similar places. This includes our free as well as paid for content.

Any items of your own design(including images and lithophanes) that we have printed for you are of course excluded from the above resale policy.

3D printed items:

Gadunky.com warrants that the printed model shall substantially meet the features of the ordered model within the limitations of the current 3D printing technology.

Laser cut/engraved/etched items:

Gadunky.com warrants that the item shall substantially meet the features of the ordered item within the limitations of the current laser processing technology.

The following items can’t be returned or exchanged:

Because of the nature of these items, unless they arrive damaged or defective, we can’t accept returns for:

Custom or personalised orders
Perishable products (like food or flowers)
Digital downloads

Conditions of return:

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Copyright material:

Buyers are required to make sure they have permission and rights to any material they wish to have turned into a 3D Print, lithophane or laser engraving(Gadunky.com does not accept any liability for this). If you purchase any items on Gadunky.com that contain copyright material you are only being charged for the design time, materials and manufacture time to create these, not the images themselves.

We will only use your shipping and billing address, and contact information

To communicate with you about your order
To fulfil your order

Shipping

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. Gadunky.com is not responsible for delays due to customs.

Cookie Policy for Gadunky

This is the Cookie Policy for Gadunky, accessible from https://www.gadunky.com/

What Are Cookies

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the sites functionality.

For more general information on cookies see the Wikipedia article on HTTP Cookies.

How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.

The Cookies We Set

Account related cookies: If you create an account with us then we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out however in some cases they may remain afterwards to remember your site preferences when logged out.
Login related cookies: We use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.
Orders processing related cookies: This site offers e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly.
Forms related cookies: When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.
Site preferences cookies: In order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences.

Third Party Cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.For more information on Google Analytics cookies, see the official Google Analytics page.

More Information

Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren’t sure whether you need or not it’s usually safer to leave cookies enabled in case it does interact with one of the features you use on our site.

However if you are still looking for more information then you can contact us through one of our preferred contact methods: